IT Systems Engineer
Remote
Full Time
Mid Level
Nucleus Security is seeking an IT Systems Engineer to join our team and help support our employees, corporate systems, and SaaS infrastructure. This role is critical to ensuring our team members are set up for success with the technology and services they need to do their jobs securely and effectively. The IT Systems Engineer will manage the provisioning and support of laptops, SaaS applications, and corporate IT systems while helping us maintain a secure and scalable IT environment.
We are a fast-growing SaaS security company where performance is recognized, and sustainable working hours are encouraged. Nucleus believes work is people—when our people succeed, our company succeeds.
What You Will Do
Desired Qualifications:
Why You Should Be Excited
Additional Information
At Nucleus we are committed to achieving excellence in our field by combining diversity, collaboration, teamwork, and pride in our work. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We are a fast-growing SaaS security company where performance is recognized, and sustainable working hours are encouraged. Nucleus believes work is people—when our people succeed, our company succeeds.
What You Will Do
- Onboard and support new hires with laptops, accounts, and essential services.
- Manage SaaS systems, including Microsoft Entra ID (Azure AD), Atlassian, and other enterprise applications.
- Deploy and manage network solutions such as VPN, wireless access points, and firewalls.
- Administer and secure corporate devices (Windows and macOS) through Intune, including app deployment and updates in the Intune Company Portal.
- Ensure compliance and security across all corporate IT systems in line with security team requirements.
- Troubleshoot technical issues across devices, applications, and services, escalating as needed.
- Collaborate with security and engineering teams to support cross-functional IT initiatives.
- Document IT processes and maintain an internal knowledge base for repeatable procedures.
Desired Qualifications:
- 5+ years of IT experience in systems administration, IT engineering, or a similar role.
- Strong experience with Microsoft Intune for device and application management.
- Hands-on knowledge of Entra ID (Azure AD), SSO, and user lifecycle management.
- Experience administering SaaS platforms such as Atlassian, Google Workspace, Zoom, and Slack.
- Familiarity with networking concepts and solutions, including VPNs, wireless APs, and firewalls.
- Strong troubleshooting and problem-solving skills across Windows, macOS, and SaaS environments.
- Knowledge of security best practices for identity, endpoint, and application management.
- Scripting experience with Python or PowerShell for automation and process improvement.
- Familiarity with VM hosting technology (VMware, Hyper-V, or similar).
- Excellent communication skills with the ability to support a distributed, remote-first workforce.
- Industry certifications (e.g., Microsoft, CompTIA, Cisco) are a plus.
Why You Should Be Excited
- 100% company-paid health, dental, vision, life, and short-term disability insurance options
- Generous 401k contribution (not a match)
- Flexible PTO + 10 company holidays
- Equity in a high-growth, VC-backed startup
- Fantastic company culture
- Work on a truly unique, market-defining product
Additional Information
At Nucleus we are committed to achieving excellence in our field by combining diversity, collaboration, teamwork, and pride in our work. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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